How do I place an order?
Browse our products, add items to your cart, and proceed to checkout. Follow the simple steps to complete your purchase.
What payment methods do you accept?
We accept all major credit cards, debit cards, and other secure payment methods through our checkout system.
Is my payment information secure?
Yes, all transactions are processed securely using industry-standard encryption.
How long does shipping take?
Standard shipping typically takes 3-7 business days. Express shipping options are available at checkout.
Do you ship internationally?
Please check our shipping policy for current international shipping availability and rates.
How can I track my order?
You'll receive a tracking number via email once your order ships. Use this to track your package.
What is your return policy?
We offer returns within 30 days of purchase for items in original condition. Please contact us to initiate a return.
How do I exchange an item?
Contact our support team with your order number and the item you'd like to exchange.
How do I create an account?
Click 'Sign Up' at the top of any page and follow the simple registration process.
I forgot my password. What should I do?
Click 'Forgot Password' on the login page and we'll send you a reset link.
How do I cancel or modify my order?
Contact us immediately after placing your order. We'll do our best to accommodate changes before shipping.
Still need help? We're here for you!
Email: support@auramart.site
Response Time: Within 24 hours
For urgent matters, please include your order number in your message.
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